Welcome to Essence Move. These Terms of Service ("Terms") govern your use of essencemove.co.uk and any purchase made through our store. By accessing our website or placing an order, you agree to be bound by these Terms.

Who We Are
Essence Move ("we", "us", "our") operates essencemove.co.uk. For any questions, contact us at support@essencemove.co.uk.

Eligibility
By using our website, you confirm that you are at least 18 years old, or are using the site under the supervision of a parent or guardian, and that you have the legal capacity to enter into a binding contract.

Products
We make every effort to display our products accurately, including colours, sizing, and descriptions. However, we cannot guarantee that your device's display will show colours accurately, and slight variations may occur. All products are subject to availability.

Pricing
All prices are listed in GBP (£) and include VAT where applicable, unless otherwise stated. We reserve the right to change prices at any time, though changes will not affect orders already confirmed.

Orders and Contract Formation
When you place an order, you'll receive an order confirmation email. This confirms we've received your order but does not mean we've accepted it. A contract is only formed once we send you a dispatch confirmation email confirming your item(s) have shipped.

We reserve the right to refuse or cancel any order, for reasons including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity. If we cancel an order after payment has been taken, you will receive a full refund.

Payment
Payment is taken at the time of order. We use secure third-party payment processors, and we do not store your full card details.

Delivery
Delivery times and costs are provided at checkout and may vary depending on your location. We aim to dispatch orders promptly, but delivery timeframes are estimates and not guaranteed. We are not liable for delays caused by circumstances outside our control, including courier delays.

Your Right to Cancel
Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving it, without giving a reason. Full details of this right, along with our extended returns policy, are set out in our Returns & Refunds Policy.

Faulty or Incorrect Goods
Under the Consumer Rights Act 2015, you are entitled to goods that are of satisfactory quality, fit for purpose, and as described. If your item is faulty, damaged, or incorrect, please refer to our Returns & Refunds Policy for how to proceed.

Intellectual Property
All content on this website, including text, graphics, logos, images, and design, is the property of Essence Move or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content from our site without our prior written permission.

Acceptable Use
When using our website, you agree not to:

• Use the site for any unlawful purpose
• Attempt to gain unauthorised access to our systems
• Post or transmit any harmful, offensive, or fraudulent content
• Interfere with the proper functioning of the website

Limitation of Liability
To the fullest extent permitted by law, Essence Move shall not be liable for any indirect, incidental, or consequential loss arising from your use of our website or products. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.

Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.

Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us
If you have any questions about these Terms of Service, please contact us at support@essencemove.co.uk.