We want your Essence Move gear to reach you as quickly and smoothly as possible. Here's everything you need to know about our shipping.

Processing Time
Orders are processed within 1-2 business days (Monday to Friday, excluding bank holidays). You'll receive a dispatch confirmation email with tracking information once your order has shipped.

Delivery Times & Costs

UK Standard Delivery
Estimated delivery: 3-5 business days
Cost: £3.99, free on orders over £50

UK Express Delivery
Estimated delivery: 1-2 business days
Cost: £6.99

Delivery times are estimates provided by our courier and start from the date of dispatch, not the date of order.

International Shipping
At this time, we currently ship within the UK only. We're working on expanding to more locations soon, stay tuned.

Order Tracking
Once your order ships, you'll receive a tracking number by email so you can follow your delivery every step of the way.

Delays
While we do everything we can to ensure timely delivery, delays may occasionally occur due to high demand, weather conditions, or courier issues beyond our control. We appreciate your patience and will keep you updated if any delays affect your order.

Incorrect Delivery Address
Please double-check your delivery address at checkout. We're unable to redirect orders once they've been dispatched, and we can't be held responsible for orders sent to an incorrect address provided by the customer.

Lost or Missing Parcels
If your order hasn't arrived within the estimated delivery window, please contact us at support@essencemove.co.uk with your order number, and we'll investigate with our courier.

Questions?
Reach out anytime at support@essencemove.co.uk, we're happy to help.